Download the following files to your computer desktop by clicking on each file name.

Use this application to update your RP500 to the latest firmware release.  
NetUpdater v. 1.0.1 [1.2 MB] For PowerPC/Intel Mac  

For PowerPC Mac X-Edit2 v. 2.4.2 [1.4 MB]

For Intel Mac X-Edit2 v. 2.4.2 [1.8 MB]

X-Edit Release Notes for 2.4.2 [53.2 KB]

Step 2:  Install X-Edit and backup presets
Note: Running NetUpdater before saving you’re your presets to your computer will result in losing all your user preset data permanently.

Install X-Edit 2.4.2 application by following these steps:

1. Double-click the X-Edit 2.4.2 PPC/Intel.mpkg.zip file that was downloadedto extract the installer.
2. Double-click the X-Edit 2.4.2 PPC/Intel.mpkg icon to launch the installer
3. Follow the instructions to install the X-Edit 2.4.2 application.

Once installed you can launch the X-Edit 2.4.2 Editor/Librarian to backup your presets by double-clicking it's icon in your Applications folder and following this procedure:

1. Launch X-Edit.
2. Select File>Backup from the file menu to archive your presets to your computer. When the backup is complete, close X-Edit.
3. Once your presets are backed up, follow the instructions outlined in the 3. Run NetUpdater tab of this web page to update your RP500 to the latest firmware. Once this is complete, continue with step 4 to restore your presets.

Launch X-Edit and select File>Restore from the file menu. In the dialog box, select the backup file and click Open to restore.

Step 3: Run NetUpdater
Updating your firmware requires the RP to perform a factory reset to complete.  A factory reset will erase all user presets from memory.  It is recommended that you backup all your presets using the X-Edit Editor/Librarian backup utility before starting the update procedure. 

1. Using the NetUpdater application requires being connected to the internet.  If you are not connected, you should connect now.
2. Connect power to your RP500 and then connect a USB cable from the RP500 to an available USB port on your computer.
3. Double-click the NetUpdater.app.zip file that was downloaded extract the compressed file.  A new NetUpdater application icon will appear on your desktop.
4. Double-click the NetUpdater icon to launch the updater application.
5. Follow the instructions outlined in the updater to update your product’s firmware. 
6. When the update has finished, close the NetUpdater application by clicking the Done button.

Once the updater has finished, a Factory Reset will automatically take place erasing all User presets. You will then need to calibrate your expression pedal as follows:

1. When the Display prompts you with TOE DN, rock the Expression Pedal forward (toe down) and press the flashing 5 Reverb Footswitch.
2. When the Display prompts you with TOE UP, rock the Expression Pedal back (toe up) and press the flashing 5 Reverb Footswitch.
3. The Display now prompts you to calibrate the V-Switch sensitivity (VSWxxx), where XXX is the current V-Switch threshold. Rock the Expression Pedal forward and press firmly on the toe once to turn the V-Switch on (WAH ON), and again to turn the V-Switch off (WAHOFF).
4. If the V-Switch is too sensitive, press the Up Footswitch to raise the threshold (range is 0-199). Keep testing the V-Switch sensitivity and adjust the threshold until it only engages when you want it to (too sensitive a setting will lead to the V-Switch falsely triggering on or off when using the Expression Pedal).
5. When the V-Switch sensitivity is set to your satisfaction, press the flashing 5 Reverb footswitch to exit.