Help Page

Note: This help section discusses the use of the Sound Community only and does not contain specific product help. If you have a question about using your product, consult the message boards on this community or contact our technical support.

Sound Community Structure

When navigating the Sound Community, it may be helpful to see how it is organized:

Top Level

Start Page
User Accounts
General Search
Help
Report Problem
Link->Guitar Sec.
Link->Bass Sec.
Link->Vocal Sec.
Link->General
Link->Support

Guitar Section

Menus contain product list.

Product list links to content containing messages, music & patches (where available).

Bass Section

Menus contain product list.

Product list links to content containing messages, music & patches (where available).

Vocal/Studio Section

Menus contain product list.

Product list links to content containing messages, music & patches (where available).

General Discussions

Menus contain General discussion topics.

List links to content containing messages.

Support

Support form for contacting technical support staff.

Plans are in the works to develop a much broader support section as part of the community.

Community FAQs

I logged in, but now it shows that I am not logged in at the top of the screen. Why?

This is probably caused by your session timing out. Try refreshing the page. If you have cookies enabled, this will reload your information into the session. If not, you will need to return to the login page.

I'm interested in using a patch I found on the Community. How do I see its settings?

There are two types of patches: Text and System Exclusive (MIDI). Text patches can be viewed in the browser and printed for later use. System Exclusive presets can be downloaded to your computer. They can be transferred to your DigiTech processor via MIDI. This is done using the GUI (Graphical User Interface) Editor/Librarian that ships with your product. In many cases, the settings can be viewed in the GUI.